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ISO 17020:2012

ISO 17020 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities.

Turnstone will liaise with available certification companies to find the best option for your organisation, we will take all the fuss out of seeking ISO 17020 certification by helping you through every step of the process.

Our team will carry out an internal ISO 17020 Compliance Audit, specifically adhered to each clause within the ISO 17020 standard in which you are applying for. This internal audit will measure the performance of your existing systems and procedures. We will then provide you with a comprehensive report of our findings, together with easy-to-understand guidance on how to deal with any shortcomings we identify and make ongoing support available to help you implement any necessary improvements prior to the external ISO 17020 certification audit.  We can also integrate this system with your existing systems or any of the other ISO standards you wish to become certified to.

We can help you with the development, edits, and/or implementation of:
  • ISO 17020 Management System and Procedures
  • ISO 17020 Gap Analysis
  • Organograms Charts
  • Policy Statement
  • Risk & Opportunities Registers
  • Legislation Register
  • Approved Supplier Register
  • Identify KPIs & Objectives for continual growth and sustainability of the business
  • Bespoke Documented Procedures
  • Bespoke Risk Assessments and Safe Systems of Work
  • Bespoke Health, Safety and Environmental Inspections for the business
  • Asset Register
  • Communications Matrix
  • Competence Questionnaires
  • Bespoke customer schedule to manage equipment and resource expiry dates
  • Maintenance, calibration and verification schedules
  • Sub-Contractor Documentation Pack
  • Training Records and Matrixs
  • Bespoke Training Programme
  • ISO 17020 Awareness training
  • Liaise with external and 3rd parties on behalf of the client
  • Audit programme and internal audits including compliance and process-based audits
  • Continual improvement reviews i.e., implementing improvement suggestions in relation to efficiency and compliance which will add value to the business
  • Identify nonconformances and assign preventative and corrective actions
  • Chairing and minuting of Management Review meetings
  • Client Portal for easy access to all documents
  • Forms as required by the company, on the required forum.